Refund Policy

Last updated: 19 October 2026

30-day money-back guarantee

If a NorthstarKits product doesn't work for you, for example if the Cadence Sheets planner doesn't fit your pay schedule, you can ask for a full refund within 30 days of your purchase date. You don't need to give a reason.

How to request a refund

1. Email support@northstarkits.com within 30 days of purchase.
2. Include the email address you used at checkout, or your receipt or order number, so we can find your order.
3. We'll confirm by email, typically within 2 business days.

How refunds are paid

Approved refunds go back to your original payment method through our payment processor, Stripe. Depending on your bank or card issuer, it may take several business days for the refund to appear on your statement.

After 30 days

Requests made more than 30 days after purchase are outside this guarantee. If you have a problem with a download or a file, contact us at any time and we'll help.

Questions? See our Contact page.